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AI Chatbots for Teen Emotional Support — Text message conversation on a phone screen.

AI Chatbots for Teen Emotional SupportCEFR B1

18 Oct 2025

Adapted from Hong Kong Free Press, Global Voices CC BY 3.0

Photo by Russel Bailo, Unsplash

AI-assisted adaptation of the original article, simplified for language learners.

In Hong Kong, many teenagers are turning to AI chatbots for emotional support. Jessica and Sarah, both 16, found that these chatbots can offer comfort when they feel sad or anxious. Jessica feels more at ease discussing her problems with a chatbot than with friends, fearing she might be judged. On the other hand, Sarah started using Character.AI during a tough period in her life, finding it a helpful outlet.

Although chatbots provide quick and supportive responses, experts highlight potential risks. Over-dependence on chatbots might lead to fewer real-life social interactions and increased feelings of loneliness. A social worker noted that some may chat with bots out of boredom rather than seeking genuine social connections.

Despite their usefulness, both girls understand that chatbots are not a complete substitute for human relationships. They recognize the importance of balancing their interactions with technology and maintaining real-life connections.

Difficult words

  • chatbotA computer program that talks to people.
    chatbots
  • supportHelp or encouragement in difficult times.
    supportive
  • interactionTalking or communicating with others.
    interactions
  • lonelinessFeeling sad because you are alone.
  • comfortA feeling of relief from worry or pain.
  • emotionalRelated to feelings and emotions.
  • importanceThe quality of being significant or valuable.

Tip: hover, focus or tap highlighted words in the article to see quick definitions while you read or listen.

Discussion questions

  • What are some positive aspects of using chatbots for support?
  • How can technology help us connect with others?
  • In what situations might someone prefer a chatbot over friends?

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