Many companies now use artificial intelligence to interview job applicants. People record their answers on video instead of talking to a human. This technology saves time and money for employers, but it changes how candidates behave.
Researchers found that applicants often feel confused because they do not know how the software works. When people know an artificial intelligence agent will watch them, they try too hard and exaggerate their skills. The computer system cannot tell when candidates stretch the truth and gives them high scores anyway.
However, researchers discovered a way to stop this behavior. When candidates receive clear details about how the system works, they act more naturally.
Difficult words
- applicant — a person who applies for a jobapplicants
- technology — advanced tools and machines created by science
- employer — a person or company that pays people to workemployers
- exaggerate — to make something sound better or bigger than it is
- software — programs that run on a computer
Tip: hover, focus or tap highlighted words in the article to see quick definitions while you read or listen.
Discussion questions
- Would you like to have a job interview with a computer instead of a human? Why or why not?
- How do you usually feel when you have to talk on video?
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