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Most Americans Want a Human Option When AI Is Used (Level B1) — two hands touching each other in front of a pink background

Most Americans Want a Human Option When AI Is UsedCEFR B1

23 Jun 2026

Adapted from Johns Hopkins University, Futurity CC BY 4.0

Photo by Igor Omilaev, Unsplash

Level B1 – Intermediate
3 min
166 words

Between April and May, more than 2,000 people in the United States answered a survey about artificial intelligence. The questionnaire asked about feelings toward AI, trust in different uses, and support for new laws being discussed across the country.

Overall feelings are split: roughly one third positive, one third negative, and one third mixed. Attitudes vary by experience and age. Skilled daily users are much more positive, while people who tried AI only a few times are far less positive. Younger adults are more positive than those 60 and older. Younger workers also report more pressure to use AI at work. Republicans and Democrats report similar views on the technology.

Most respondents want a “right to a human” in important settings. More than 70% want the option to interact with a human rather than AI in medical, legal, education and government situations. There is strong support for rules to protect privacy, require notices when people are interacting with AI, and label AI-generated images and video.

Difficult words

  • questionnaireA written set of questions for research.
  • attitudeA person's feelings or opinion about something.
    Attitudes
  • respondentPeople who answer questions in a survey.
    respondents
  • interactTo communicate or work directly with someone.
  • privacyControl over personal information and its use.
  • requireTo make something necessary or compulsory.
  • labelTo mark or name something clearly.
  • generateTo cause something to exist or be produced.
    generated

Tip: hover, focus or tap highlighted words in the article to see quick definitions while you read or listen.

Discussion questions

  • Younger workers report more pressure to use AI at work. Do you think employers should require employees to use AI? Why or why not?
  • Most people want a right to interact with a human in medical and legal situations. Do you agree? When would you choose a human over AI?
  • Which AI rule from the article (privacy protection, notices, or labels) matters most to you? Explain briefly.

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